TQM is primarily related with constant development and perfection in all work, from top level to the shop floor. It stops from that errors or it can be prevented from various tools or measures. It direct towards continuous improvement in the out come, in all aspects of work, as an effect of continuous improvement of capable people, more and continuous improved processes, and technology and machine capabilities can be achieved for zero defects.
Continuous improvement must goes not only with get better results, but further significantly with enhancing competencies to produce better outcomes in the future. Demand initiation, supply generation, technology, operations and people capability are the five most important areas of focus for competency improvement. Here mistakes made by people, by any fault process can be identified and eliminated and replication can be prevented by varying the process.
(Image source: Ecboe.org)
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